We all know how essential our Zenith ATM Card is, regardless of the type we use, whether it is Verve, Visa, MasterCard, or any other sort of ATM card. If this card is stolen or lost, it can be used to commit fraud, putting our money in jeopardy and out of our control.
It doesn’t matter how strong your PIN is, fraudsters can easily use funds from your Zenith Bank ATM card if they have access to the card itself. Your best bet in any scenario is learning how to block Zenith Bank ATM card and implementing it when you fall into any of the scenarios when it becomes necessary.
That brings up another important question: when does blocking your ATM card become necessary? In the following section, I’ll show you when to consider blocking your card, before outlining some of the most common ways to block an ATM card from Zenith Bank.
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Reasons to Block Zenith Bank ATM Card
When it comes to decisions relating to finances, people tend to be somewhat nervous. One way of showing nervousness is carrying out activities like blocking their card when it’s not the correct time to do so. To prevent you from doing the same, I’ll list some scenarios that warrant blocking your card.
Here are some of the top reasons to block Zenith Bank ATM.
1. If your card becomes stuck in an ATM (machine)
You may accidentally insert the wrong end of the card, causing it to become stuck; if this problem occurs on Saturday or during a bank holiday, for example, and you are traveling on the same day, you will need to block the card in case it falls into the wrong hands; yes, some bank officials are untrustworthy.
2. If you see an unauthorized transaction, report it.
When you spot a fraudulent transaction, don’t waste time blocking your card because a bank representative may have given out your card details to a fraudster.
3, Purchasing something from a phishing website
Phishing websites are clone websites created by fraudsters to defraud people. For example, some fraudsters may decide to create a website that looks like Jumia, and you may not be able to distinguish the site from the original, and when you enter your ATM card details on this site, your money is gone.
To avoid this, always check the domain extension of the e-commerce website you are purchasing from, such as .com, .ng, and.com.ng, to see whether it differs from the original, If it does, run!!!
How to block Zenith Bank ATM Card
There are several ways to block an ATM card from Zenith Bank. Below, we would be looking at ways to block zenith bank ATM Card and give a detailed explanation of them. Before jumping to those sections, here are what we’d be covering.
- Through the use of the mobile app
- Through the use of the USSD code
- By calling customer care
- Through any of their physical branches.
How to Block Zenith Bank ATM Card Through the Mobile App
Another easy way to block Zenith Bank ATM card is through the Zenith Bank mobile app. The app is available on both the Google Play Store and the App Store for iPhones. As long as you have a valid Zenith Bank account, you can always block your ATM through the mobile app.
Here’s how to block your Zenith ATM card through the mobile app in a few easy steps.
- Locate the menu icon on the app and click it.
- Select the “card” option from the menu. It should bring up a list of your active debit cards.
- Toggle the switch on the card you intend to block, which should deactivate it instantly.
How to Block Zenith Bank ATM Card via USSD code
To block a Zenith Bank ATM card through the USSD code, simply dial the code *966*911# on the phone number connected to your Zenith Bank account. After dialing this code, you may have to input some details to confirm that you indeed own the card before Zenith Bank blocks it.
When you block your Zenith Bank ATM card using the USSD code successfully, you’ll be unable to make any transactions using the card. A block request is effective immediately, giving scammers no chance to access your money.
It’s also crucial to note that you must make the block request for the number that’s associated with the account. Otherwise, you stand a chance of blocking someone else’s ATM card if they have a Zenith Bank account.
How to Block Zenith ATM Card by Calling Customer Care
Though this way is not as fast as the preceding one, you can use it when other methods fail. Below are the customer care lines, addresses, and social handles of Zenith bank, call or chat them up to block your card. You should note that these customer care numbers may be unavailable outside the official Zenith Bank working hours.
ATM Unit: 0700-CARD-ZENITH or 0700-286-936484 (highly recommended as it affects the initial directly).
Card Unit: 0700-2273-936484 or Fax number: 234(1) 2618212.
Zenith Direct: 0700-ATM-ZENITH, 2927000, 2787000, or 234(1) 4647000.
Social Media Handles
Email address: [email protected]
How to Block Zenith Bank ATM Card by Visiting a Branch
If a Zenith Bank branch is close to your residence, you can show up and ask for card blocking. The process can be strenuous you will surely achieve your aim. Using the bank app or the USSD option will always be better if you have access to a phone with the number connected to your Zenith Bank account.
How to Block Zenith Bank ATM from Another Phone
If you can’t access the phone number associated with your Zenith Bank account, your best bet would be to visit the bank. However, if you don’t have a Zenith Bank branch nearby, you may want to learn how to block Zenith Bank ATM card from another phone.
Blocking your card from another phone is only possible if you’ve set up the Zenith Bank mobile app beforehand. That way, you can simply pick up the phone, install the Zenith Bank app, login using your details, and follow the steps required to block it from a mobile phone normally.
Another possible option is contacting support using the other phone. As mentioned above, however, there’s no method that compares to visiting a bank branch if you lost your entire device.
Debit cards have become indispensable in our daily lives. However, they can be inconvenient to use at times, like when you misplace your debit card, for example. You can lose your debit card in a variety of ways, including while traveling, misplacing or forgetting your purse, and so on. If it falls into the wrong hands, you’ll have yourself to blame.
To prevent the card from falling into the wrong hands, there are many different procedures, which you need to follow. One such procedure is applying for a new Zenith ATM card. Before doing that, however, you’ll have to block your old card. Now, blocking your lost card would be quite easy, especially if you follow our detailed steps and guidelines.